Retail/Revised Store Protocols post Covid

DEAR VALUED CUSTOMERS!
We plan to open the store starting Thursday, June 17.  Store open days will be: 

Monday, Tuesday & Wednesday:
By appointment for One-on-One shopping.  Please call Meena at 301-219-7808 or email: ibhana1@gmail.com to schedule.

Thurs, Friday, Saturday & Sunday:
11 to 3
 
Revised Store Protocols:

REOPENING GUIDELINES FOR IBHANA CREATIONS

Social Distancing:
No more than 5 customers to be allowed to shop/enter the store at a time.

All employees and customers will be required to maintain physical distance (greater than 6’) wherever possible.  We will utilize markings and signage to guide both employees and customers.

Employees and customers are required to wear face coverings/masks while in our business.
All employees will receive training based on CDC COVID-19 guidance appropriate to our retail business before reopening.

Our business will use CDC- and EPA-approved disinfectants to clean our spaces daily. We will also use disinfectants to wipe down high-contact surfaces* at least every 2 hours while staff or customers are present.
Our employees will wash their hands hourly.
Our business will review and implement new CDC, Maryland Department of Health, and Montgomery County Department of Health & Human Services guidelines as they are received.

Cleaning and disinfecting guidelines:
Daily routine cleaning with soap and water of all counter tops, floors, doors and door handles before opening the store.

  1. Reclean check-out counter top and front door/handle every two hours.
  2. Employees to wash hands with soap and water every two hours.
  3. Hand sanitizer placed at convenient location at check out and employee table in the back room.

Employee training and guidelines:
All employees to certify daily that they are healthy and fever free. 

Employees not to come to work, if they are unwell until certified by their medical provider once they are cleared.
Employees will be entitled to paid sick leave in the event they are unwell as per federal and state guidelines applicable to our business.

Fitting Room Protocol:
Every evening before leaving, all three fitting rooms to be vacuumed. 

Every morning, sanitize the mirrors and clothes hooks with disinfectant.  Redisinfect before and after each use by a customer.

Customers instructed to create 2 piles in the fitting room…(1) garments to purchase to be brought to the register (2)  balance garments to be left in the fitting room.

All garments left in the fitting room to be set aside and steamed before being returned to the racks.

Check-out:  Contactless credit card payment POS system now available.
Customers can shop in-store, but online/curbside pick up, or online/phone orders and provide cc information on the phone and request curbside pick-up or mailing service.
Thank you for your patronage and support through this difficult time.

Best, Meena

IBHANA CREATIONS
Exquisite Women's Apparel & Accessories
Potomac Woods Plaza
1079 Seven Locks Road
Rockville, MD 20854
Phone: 301-424-0906
Email: ibhana1@gmail.com

Free Parking in front of the store.
We are located between Walgreens and Acu Spa.

Ibhana offers a versatile group of related separates or today’s active and modern woman. An eclectic range of styles, blends luxury and value to achieve a look of relaxed elegance. Taking you from work to an evening out, to weekend casual. The hottest trends made easy to wear, with rich hues, attention to detail, the latest fabrics and an added hint of pattern and texture. We offer sizes 0-20 in wrinkle-free, washable, travel friendly fabrics.

Showroom:

A unique, personalized experience of one-on-one shopping that is totally relaxed and stress free.

Trunk Shows around the Washington Metropolitan Area:
Please email us at ibhana1@gmail.com to get on our mailing list to learn about Ibhana events.

Please contact us at ibhana1@gmail.com to be added to our mailing list for updates on Ibhana events, sales and new arrivals.